Privacy Policy
Privacy Policy
Last Updated: 10 June 2026
Introduction
Welcome to Face & Foot Reflexology with Lynn Doak ("we," "our," or "us").
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book appointments, purchase products or services, join our email list, or otherwise interact with our business.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Face & Foot Reflexology with Lynn Doak
Email: [email protected]
Website:www.lynndoak.com
Business Address: 50C Meadow Lane, Portadown
Information We Collect
We may collect the following types of personal information:
Information You Provide
- Name
- Email address
- Telephone number
- Billing address
- Payment information (processed securely through third-party payment providers)
- Health and wellness information relevant to treatments
- Course enrolment information
- Messages or enquiries you send to us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide reflexology treatments and wellness services
- Process bookings and payments
- Deliver courses, workshops, and digital products
- Send appointment reminders
- Respond to enquiries
- Provide customer support
- Send newsletters and marketing communications (where consent has been given)
- Improve our website and services
- Comply with legal obligations
Health Information
As a reflexologist and wellness practitioner, we may collect health information that is relevant to your treatment.
This information is treated as confidential and is only used to:
- Assess suitability for treatment
- Provide safe and effective treatments
- Maintain treatment records
- Meet professional and insurance requirements
We will never share your health information without your consent unless required by law.
Marketing Communications
If you subscribe to our newsletter, download a free resource, register for an event, or purchase a product, we may send you emails related to our services and offers.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Payment Processing
Payments are processed through secure third-party providers such as:
- Stripe
- PayPal
- Square
- ThriveCart
We do not store your full payment card details.
Third-Party Services
We may use trusted third-party services to operate our business, including:
- Booking systems
- Email marketing providers
- Payment processors
- Website hosting providers
- Course platforms
- Analytics services
These providers only receive the information necessary to perform their services and are required to protect your data.
Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic
- Remember your preferences
- Support marketing and advertising activities
You can manage cookie preferences through your browser settings.
Data Retention
We keep your personal information only as long as necessary to:
- Provide our services
- Maintain treatment records
- Meet legal, insurance, accounting, and regulatory requirements
When information is no longer required, it will be securely deleted.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request a copy of your data
To exercise any of these rights, please contact us using the details below.
Data Security
We take reasonable steps to protect your information against loss, misuse, unauthorised access, disclosure, or alteration.
However, no online system can guarantee complete security, and you provide information at your own risk.
Children's Privacy
Our website and services are not intended for children under the age of 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Face & Foot Reflexology with Lynn Doak
Email: [email protected]
Website: www.lynndoak.com
